Field Sales Executive

To develop new business with a primary focus on African Airfreight Business Customers (AFR BC) for the overall sales development of DHL Global Forwarding Sales & Marketing function.

• Matric certificate.
• Relevant business degree.
• Minimum 3-5 years within the transport, logistics, or freight forwarding industry (or similar service industry).
• Experience in Freight Forwarding and Customs Clearing sales environment with proven record (advantageous).
• Good working knowledge of airfreight, ocean freight, road freight, customs clearing, imports, exports, and international trade.
• Outstanding communication and negotiation skills.
• Proven ability to build and manage relationships.
• Strong Microsoft Office skills.
• Advanced multilingual skills preferred (English).
• Results-oriented with people management skills.
• Ability to focus on outcomes and champion successful sales engagement.

• Focus on developing and growing ZA DUR Airfreight Business Customers (AFR BC), including identifying, prospecting, and closing new AFR airfreight opportunities.
• Align to regional and local AFR trade lane strategies and actively position DHL Global Forwarding airfreight solutions within the BC segment.
• Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.
• Respond to customer enquiries and complaints.
• Manage a defined portfolio of potential customers and win them for a lasting business relationship with DGF.
• Seek and prospect for BC targets to win new customers generally in the 60k-1000k Euro range Net Sales per annum.
• Plan and manage medium to large-sized Business Customers.
• Build rapport and trust with customers by being informed about customer's business and the market.
• Recommend solutions based on customer needs by using industry knowledge.
• Close business by connecting a customer's needs to a DHL solution by offering value to the client's supply chain.
• Use networks within the various Sales channels within DPDHL to collaborate on customers, marketing strategies, and offer a full supply chain of services.